Min Ramla is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our Shopify-hosted website.

Information We Collect

When you visit or interact with our Shopify store, we may collect:

• Personal Information: Name, email, phone number, shipping/billing address

• Order Information: Items ordered, payment method, order notes

• Device Information (automatically collected): IP address, web browser, time zone, pages viewed

• Cookies & Tracking Data: To support cart, login, and analytics

• Optional Info: Style preferences, survey responses, or messages via WhatsApp/live chat

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support and order updates

• Personalize your experience and suggest relevant products

• Improve our website performance using Shopify analytics tools

• Prevent fraud or misuse

• With your consent, send promotions or product updates

Sharing Your Data

We only share your data with:

• Shopify – Our e-commerce platform provider

• Payment gateways – Such as Apple Pay, Mada, Visa, etc.

• Logistics partners – For shipping and delivery

• Analytics & marketing tools – Like Google Analytics, Meta, or Klaviyo

• Legal entities – If required for compliance

All partners follow strict confidentiality and data security agreements.

How We Protect Your Data

• Our Shopify site uses SSL encryption and complies with industry security standards

• Shopify securely stores your data using PCI-DSS compliant systems

• We never store full payment details—payments are handled by encrypted third-party processors

Cookies & Tracking

Cookies help our site:

• Remember items in your cart

• Maintain your login session

• Improve website performance and product recommendations

• Track traffic through tools like Shopify Analytics and Meta Pixel

You can manage or disable cookies via your browser settings.

Your Rights

Under applicable Saudi and Shopify policies, you may:

• Access the personal data we hold

• Request correction or deletion of your information

• Withdraw consent to marketing communications

• Request data portability

To exercise any of the above rights, email us at info@minramla.com.

Third-Party Services

Our site may link to third-party services (like payment providers or Instagram). Their privacy practices are independent from ours—please refer to their own privacy policies when using them.

Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with a new “Effective Date.”

Contact Us

For any privacy-related inquiries, please contact:
Email: info@minramla.com